Insights

    Insights & Trends on AI & Automation in Digital Transformation and Governance

    Digital × Human: Digital Transformation Between Technology and People
    AI StrategyRollout & Adoption

    Digital × Human: Digital Transformation Between Technology and People

    Most AI programmes do not fail on the technology. They fail in the space between a working model and a changed way of working. That gap is the whole reason DxH exists, and this is how we think about closing it.

    JUN 2026·6–8 min read
    Claude Fable 5: When to Use It, and When Not To
    AI StrategyOperational Design

    Claude Fable 5: When to Use It, and When Not To

    Anthropic's new top-tier model is twice the price of Opus. For a small set of workloads it is worth every cent. For most of what enterprises run, it is an expensive way to get the same answer.

    JUN 2026·6–8 min read
    The Claude Skills Worth Installing in an Enterprise
    AI StrategyOperational Design

    The Claude Skills Worth Installing in an Enterprise

    Skills turn a capable generalist into a model that carries your team's standards. Here are the ones that earn their place at work, and what each one actually unlocks.

    JUN 2026·6 min read
    Build, Buy, or Wrap? A Decision Framework for Enterprise AI
    AI StrategyOperational Design

    Build, Buy, or Wrap? A Decision Framework for Enterprise AI

    Every AI capability decision lands in the same meeting: the CTO wants to build, procurement found a vendor, and someone already wrapped a chatbot last weekend. Four questions settle the argument.

    JUN 2026·8–10 min read
    The AI Literacy Gap Isn't About Training. It's About Trust.
    Rollout & AdoptionAI Strategy

    The AI Literacy Gap Isn't About Training. It's About Trust.

    Completion rates are high and usage is flat. The missing ingredient in most AI literacy programmes isn't knowledge. It's the safety to use what people already know.

    JUN 2026·6–8 min read
    The Pilot Trap: Why 80% of AI Proofs-of-Concept Never Reach Production
    Operational DesignRollout & Adoption

    The Pilot Trap: Why 80% of AI Proofs-of-Concept Never Reach Production

    AI pilots succeed because they are designed to succeed. Production inverts every condition that made the demo work. Here is where pilots actually die, and how to design one that can graduate.

    JUN 2026·7–9 min read
    The Real Cost of AI: Why the Token Bill Is the Easy Part
    AI StrategyAI Governance

    The Real Cost of AI: Why the Token Bill Is the Easy Part

    LLM prices keep falling, yet enterprise AI bills keep climbing. Here is where the money actually goes, why budgets disappear so fast, and what governance and change management have to do with it.

    MAY 2026·5 min read
    Shadow AI Is Already Inside. The EU Just Gave You Time to Deal With It.
    AI GovernanceAI Strategy

    Shadow AI Is Already Inside. The EU Just Gave You Time to Deal With It.

    Shadow AI is already inside your organisation. The EU just handed you a reprieve to do something about it.

    MAY 2026·6–7 min read
    Most AI Agents Should Have Been Automations (And Why That's Good News)
    AI StrategyOperational Design

    Most AI Agents Should Have Been Automations (And Why That's Good News)

    The market is full of AI agents that should have been simple automations. Here's how to tell the difference, when an agent genuinely earns its place, and why the answer almost always starts with the people doing the work.

    MAY 2026·6–8 min read
    LBO Modelling Automation in PE: A Practical Guide in 2026
    AI StrategyOperational Design

    LBO Modelling Automation in PE: A Practical Guide in 2026

    From Claude embedded in Excel to purpose-built platforms like Mosaic, here's how deal teams are actually using AI to accelerate LBO modelling—and why the human in the loop is the whole point.

    MAY 2026·9–11 min read
    Why AI Governance Starts With Accountability, Not Policy
    AI GovernanceAI Strategy

    Why AI Governance Starts With Accountability, Not Policy

    Most organisations build AI governance frameworks backwards — policy first, accountability second. When things go wrong, no one owns the outcome. Here is how to reverse that.

    APR 2026·6–8 min read
    Designing AI Workflows That People Actually Use
    Rollout & AdoptionOperational Design

    Designing AI Workflows That People Actually Use

    Adoption failure is rarely a technology problem. It is a workflow design problem. The teams that succeed treat AI integration as a process redesign, not a tool deployment.

    MAR 2026·7–9 min read
    Data Architecture for AI Readiness: What Most Roadmaps Get Wrong
    Data ArchitectureAI Strategy

    Data Architecture for AI Readiness: What Most Roadmaps Get Wrong

    Organisations declare themselves AI-ready on the basis of a data lake and a handful of dashboards. Real AI readiness is an architectural property, not a data volume milestone.

    MAR 2026·8–10 min read